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Police

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1. Is it okay for my dog to be off-leash?

Dogs shall at all times be kept under the immediate control and direction of a competent, responsible person who is capable of controlling such an animal.

2. When are the parking meter holidays?

Parking meter holidays are:

• New Year's Day
• Martin Luther King Jr. Day
• President's Day
• Memorial Day
• Independence Day
• Labor Day
• Veteran's Day
• Thanksgiving Day
• Christmas Day

3. I received a traffic citation. How do I find out the bail amount to pay?

You can find out the amount due for traffic fines at the Marin Superior Court of California website. The Vehicle Code(s) listed on the traffic citation will correspond to the imposed fees.

4. Who do I contact if I am having an animal issue?

The Marin Humane Society offers Animal Services to Mill Valley residents. Please visit their Animal Services page to find information and resources concerning the following:

• Animal Emergencies
• Animal Permits
• Complaints
• Lost and Found Pets
• Pet Licensing

Marin Humane Society
171 Bel Marin Keys Boulevard
Novato, CA 94949
Phone: 415-883-4621

5. Are there certain hours that construction crews are allowed to work?

Yes, construction work can be done Monday through Friday from the hours of 7 am to 6 pm. Heavy equipment and power tools are restricted to weekdays from 8 am to 5 pm. On Saturday from 9 am to 5 pm, a homeowner, not a construction crew, can do work. No construction work is allowed on Sunday and holidays.

6. Why was my real estate sign taken from the house for sale?

Signs advertising services, garage sales, homes for sale or rent are not allowed on public property, streets or utility poles. Signs placed on utility poles will be taken down and destroyed. Real estate signs will be stored at the police station and can be retrieved by the listing agent. There is a $10 fee per location.

7. How do I get a “fix it” ticket signed-off?

If you have a "fix it" ticket (for registration, equipment, etc.) you can come into the station (1 Hamilton Drive) to have the proof of correction signed. Or, a patrol officer or an employee of Traffic court can also sign-off on the ticket. Only the Traffic Court at the Civic Center is able to sign-off a proof of insurance ticket.

8. Does Mill Valley have a curfew law?

Children under the age of 18, unless accompanied by a parent or guardian, need to be off the streets between the hours of 11 pm and sunrise.

9. Should I call the Police if I see something “suspicious” or unusual?

Yes! The police need your help in recognizing when something is wrong. The police rely on the community to act as their "eyes and ears" and to report dangerous, suspicious, and illegal activities. Call 911 if the incident is in progress, call 389-4100 if you want to make a report after the fact, and call 721-4547 to leave information anonymously regarding a crime. If you see it, hear it, know it - please, report it!

10. Are leaf blowers allowed in Mill Valley?

Municipal Code states it is unlawful for any person to operate a gas-powered device to blow leaves, dirt, or other debris off sidewalks, driveways, lawns, or other surfaces within any area of Mill Valley. Electric leaf blowers are permitted.

11. How do I dispose of my old prescription medicine?

Outdated prescription medicine, pharmaceuticals you no longer use may be turned in at the Mill Valley Police Department during normal business hours. Place items into the green disposal bin located in the front lobby. Drugs must be removed from their original packaging and placed in zip-lock bags. Ointments or liquids may remain in their original containers.

Sharps or needles should be returned to your pharmacy for proper disposal. Do not flush medicine and sharps down the toilet! Some compounds used in making medicine can pass through wastewater treatment plants and into the Bay which can harm aquatic life.

Some pharmacies will accept your old medications and sharps. Contact the County of Marin for a list of free drop off locations.

12. Where is the Mill Valley Police Department located?

Police Department is located at:
1 Hamilton Drive
Mill Valley, CA 94941

The police station is open to the public Monday through Thursday from 8 am to 5 pm and Fridays from 8 am to 4 pm.

13. I don't think I deserve this parking ticket. What can I do?

You can request an administrative review to contest the ticket. The Administrative Review Form is available at the police station or download the Administrative Review Form (PDF). However, you are not required to submit this form, you can write your own letter. Include the citation number, your vehicle license number, the date of the citation and your statement as to the reason you don't feel the ticket is justified. Mail the letter or form to the Marin parking Authority (the address is on the citation). The review form or letter must be submitted no more than 21 days from the date of the ticket. Your letter or form will be reviewed within 30 to 45 days from receipt.

14. What can I do when I see a dangerous driver?

The Police Department has a Citizen Report Form. If you provide them with the license number, description location and time, they will send the offending driver a warning about their bad behavior. Call the Police Department at 415-389-4100 or report online.

15. How do I report an abandoned car?

For serious offenses, or vehicles or objects that are blocking the roadway, please call 911 or the Mill Valley Police Department at 415-389-4100.

If the abandoned car poses no immediate danger, please fill out our abandoned vehicle form.

16. Is Mill Valley a safe place to live? What kind of crime happens here?

Overall Mill Valley is a very safe place to live. Property crimes (burglary, theft, fraud, vandalism, etc.), not violent crimes, make up most of the cases filed with the Police Department. To view crime statistics online, you can go to the Office of the Attorney General. If you are interested in motor vehicle collision information and statistics, you can access the SWITRS Annual Report online. You can view also Megan's law information.

17. Where do I get a residential parking permit?

Contact the Mill Valley Police Department at 415-389-4100 or stop by the Police Department at 1 Hamilton Drive.

18. My vehicle has commercial plates and I parked in a yellow zone. Why did I receive a citation?

Having commercial plates doesn't automatically entitle you to park in a yellow zone. Mill Valley municipal code specifies that one must be actively involved in loading and/or unloading for commercial purposes to legally park in a yellow zone. There are specific times each day that anyone can legally park in a yellow zone: Monday through Friday after 4 pm, Saturday after noon, and Sunday all day.

19. I have a sign at my house stating “No Solicitors,” but they still come to my door. Should I call the police?

Any individual who solicits door to door for a business is required to obtain a solicitor's permit and a business license from City Hall. It is unlawful for solicitors to contact a resident that has signage that prohibits solicitation or canvassing. When a solicitor comes to your door, you may ask to see a permit. If the solicitor does not have a permit, or refuses to show it to your, or causes any problems, please call the Police at 415-389-4100.

20. How can I obtain a citizen's complaint form?

Citizen's complaint forms are located at Mill Valley's City Hall, Library, and Police Department, or you can download them online:

• Complaint form in English (PDF)
• Complaint form in Spanish (PDF)