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There are many conditions on a property that may be in violation of the Mill Valley Municipal Code or California Building Code, some conditions more common than others.  Please Note: Code Enforcement only investigates violations on private property.

Reporting a Code Violation

Violations can be reported by completing the Code Enforcement Complaint Form. In order for a complaint to be investigated, the following information is required:

  • Location of potential violation
  • Property owner name and phone number (if known)
  • Description of potential violation
  • Your name, phone number, address and email address (this information is confidential)

Complaints are investigated in the order they are submitted. Submit your completed form to the contact information listed below. Any possible violations which are or may be safety issues do take priority over all other complaints. A Code Enforcement Officer may contact you if further information is required. Note: Anonymous and/or incomplete complaint forms are not investigated.

Code Enforcement Frequently Asked Questions

Code Enforcement Contact Information:
Mill Valley City Hall 
26 Corte Madera Ave
Mill Valley, CA 94941

Phone: (415) 389-4203 and (415) 388-4033 x4813
Fax: (415) 381-1736
Email: dstoneham@cityofmillvalley.org

Code Enforcement Office/Field Hours

See schedule below. If you need assistance after hours or on weekends please contact the Mill Valley Police Department Dispatch at 415-446-4526. If the complaint can wait until my return please fill out the complaint form and submit it to me by either mail, email or fax. Thank you.

Day Hours
Monday 7:00am - 2:00pm
Tuesday 7:00am - 2:00 pm 
Wednesday 7:00am - 2:00pm
Thursday 7:00am - 2:00pm

NOTE: Complaints must be submitted in writing, (not by phone or voicemail).  Complaint form must be filled out and received by the Code Enforcement Officer.

Code Enforcement Forms
Please note that it is recommended to check with the receptionist if you wish to speak to the Code Enforcement Officer in person, as she may be in the field. The receptionist can be reached at (415) 388-4033.  If she is not available and you wish to file a compliant, you may fill out the complaint form, or pick one up at City Hall.  

Complaint for Disabled Access Investigation

The purpose of this procedure is to provide individuals with a convenient method to report disability access law violations in Mill Valley, and to establish a process for resolving as promptly as possible alleged violations of state disabled access regulations in either buildings owned or leased by the City of Mill Valley or that are constructed or altered with city funds, or privately owned public accommodations that are not publicly funded. To learn more, please visit the ADA/Disability Access page.

There are several methods to submit a complaint:

Mediation thumbnailLooking for Mediation Services?  The City of Mill Valley participates in the County of Marin Mediation Services Program to offer mediation services to residents of the City of Mill Valley. Click here to learn more.

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Last updated: 5/31/2016 4:49:06 PM